Unable to Login Run Time Resource

[prem babu]

Hi All

I am experiencing an issue where the runtime resource is showing as connected and when I run login it is getting terminated.
Attaching the error screenshot I am getting from the resource pc (screenshot took via the help of IT Team) . Due to this we are unable to run any process in the runtime resource.

Can anybody help me in finding the root cause for this failure ?

Please help..
Thanks
Prem

 

[hemanth kumar]

Try restarting the BP services in App server...

 

[prem babu]

Try restarting the BP services in App server...

Thank you Hemanth .
Will request the restart of App server .

Do you know what's the root cause of this issue ?

 

[pln777]

Thank you Hemanth .
Will request the restart of App server .

Do you know what's the root cause of this issue ?

Hai Babu,

Please find below threads you may get some idea

Blueprism Server not started | Blue Prism Product

Community Discussion.

community.blueprism.com

BluePrism.BPCoreLib.InvalidValueException: Server configuration 'Default' is not defined

when i tried starting the Blueprism server service, it throws an error below. Service.msc In Application Log(Event Viewer) , below error occurs Event Viewer I just need to Configure the blue prism

stackoverflow.com

Regards

 

[hemanth kumar]

What is the version of BP ?

 

[prem babu]

What is the version of BP ?

6.4.2