Runtime resource not starting because of security negotiations

[Nabin]

Hello everyone,

I am having some issue with blue prism runtime starting. when I use login from control room after login is done RR don't start instead it gives this msg "
Client is unable to finish the security negotiation within the configured timeout (00:00:008:6244030). The current negotiation leg is 1(00:00:008:6244030)"

Screenshot is also attached. I am using 'WCF: SOAP with message encryption and windows authentication' as connection mode. This happens only some times like once on 2 days but this is affecting my scheduled run.

Thank you on advance.
Nabin

 

[Sri]

Hi, Did you manage to solve this error? i am facing the same issue, but in different place. meaning - we are starting a new project and i have managed to configuration and connectivity between App server and SQL server. But I am not able to connect Interactive clients to application server through 'Blue Prism Application server' connection type and 'WCF: SOAP with Message Encryption & Windows Authentication' as connection mode. Any help would be much appreciated. Thank you.

 

[Jorge Amado]

Hi, Did you manage to solve this error? i am facing the same issue, but in different place. meaning - we are starting a new project and i have managed to configuration and connectivity between App server and SQL server. But I am not able to connect Interactive clients to application server through 'Blue Prism Application server' connection type and 'WCF: SOAP with Message Encryption & Windows Authentication' as connection mode. Any help would be much appreciated. Thank you.

Hey, where you able to solve the issue?

Thank you

 

[JEEDUBSKI]

I am encountering the same issue from a developer VDI to my non-prod App Server. Security Negotiation timeout occurs for one user, but another user connects to the server immediately - no delay. We recently implemented Identity based firewall rules and it turns out that the issue was firewall related. Security fixed the rule and the issue resolved.

 

[Lena]

Navigate to Blueprism support center and type into the big textfield: Client is unable to finish the security negotiation within the configured timeout. The current negotiation leg is 1.

There is a explanation how to solve this issue. I copied it for you.

1. Open Internet Explorer Options > Connections > LAN settings
   
   
2. Under Proxy Server section, click on 'Advanced':
   
   
3. Add the FQDN of the server to the list of 'Exceptions': (myserver.blueprism.com -- please don't use wildcard):
   
4. Click OK.

 

[dfvr1994]

Hi @Lena , could you please provide the link to the support center page you just mentioned? I am unable to find it.