How to create AI Bot which can solve general queries of customers

jassi_123

Member
Hello Team,

How to create AI bot which can solve the general queries of the customers which can reduce the number of queries which goes to global helpdesk.

REgards,
(Jaspreet Singh)
 
you can build a chat bot using cognitive technology....I developed a chat bot using IBM Watson wherein the cognitive capability of Watson was used to recognize the intent of the question and appropriate answer is given back..
 
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