Having issue with process identifying page after Launch on Chrome.

Colin1194

New Member
Hi,

Some of my RPA processes that interact with Google chrome have recently been having issues around their launch & Login objects.

When they launch to the root page on chrome the proceeding objects are unable to interact with it, such as a “Login”.

Additionally wait stages just after launching sometimes fail when checking if the page is opened.

I don`t believe this is an issue with the app modeler in terms of having the correct attributes for the elements on the page, but more of one to do with several instances of chrome opening upon launch and blueprism not being connected to the instance that has appeared on the screen.

A time that I was able to get the process to move beyond login through “Process studio” was by ending 3 background processes of chrome in task manager manually and Re-launching/ Logging in.

The chrome version being used is 85.0.4183.121 & the Blue Prism Version is 6.5.0.12573

Would anyone have any ideas of what could be causing the issue ?

Thanks in advance,

Colin
 
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