Gartner Report - A Counterintuitive Way to Preempt Resistance to Hyperautomation: Promote the Plans

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According to Gartner, “Hyperautomation will enable both services and asset-intensive enterprises to gain 20% to 30%, or more, in operational efficiencies over the next 10 years.” Undoubtedly, automation is inevitable, yet many automation projects fail, primarily due to resistance by workers and middle management. Be it a possibility of displacing workers in specific locations and tasks in operational processes or poor communication with workers for automation initiatives, hyperautomation efforts are often understated.

Executive leaders guiding digital transformation should get this Gartner report to:

  • Propose a long-range automation plan that makes provisions for personnel.
  • Consider automation from various stakeholders' perspectives.
  • Improve the factors that affect technology acceptance.
  • Develop a potential life cycle for jobs in the path of hyperautomation.

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