WorkFusion Faster, simpler, more secure: How our customers inspired Intelligent Automation 2017...

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Every company wants to keep its customers happy. WorkFusion wants to do more than that. We want to change their work lives and make their businesses run better. And in order to that, we need them to keep us honest. That’s why we stay in close touch with our customers, always asking them what makes our products valuable to them and what we need to improve or add. This kind of customer feedback has resulted in the WorkFusion Intelligent Automation 2017 Sunbird, a comprehensive update that makes our Smart Process Automation (SPA) and RPA Express products faster and easier to use, more secure and more scalable.

Here to tell us what’s new and improved and what’s coming in the future is WorkFusion’s SVP of Product, Mikhail Abramchyk.

What’s the simple elevator pitch on how Intelligent Automation 2017 Sunbird update will benefit us as customers?

You will be able to configure and scale business processes through faster bots, more out-of-the-box use cases, simpler user experience, improved automation and developer tools, and enterprise-grade security.

Now, could you break this down so we understand the specifics better?

Let’s think of the features from a specific user perspective. If you’re a business user, you will be able to automate more with less coding, since we’ve made it easier to set up cognitive bots for common use cases. Our improved Control Tower features filters that help you find the results of automation anywhere in your operation faster, allowing you to find, update and analyze processes in a single view.

And what if I’m a developer?

Developers will benefit from the optimized workflow code for OCR Plugin, which lets you digitize documents using a single command. Developers will also love the additional functionality and capabilities of the RPA API, which requires 50% less effort for surface and Excel automation. It allows developers to build RPA faster with reduced complexity, saving time and resources.

Let’s say I’m a CEO or COO, what’s most exciting for me about Intelligent Automation 2017 Sunbird update?

If you’re a CEO or COO, you care about scaling automation, which means more efficiency and better service delivery. Everything in Intelligent Automation 2017 Sunbird update was built to reduce the time to automation and thus increase ROI. To be able to truly scale, you need superior enterprise-grade security, which we deliver through a password vault that centrally manages privileged accounts, bot access, and credentials with guaranteed enterprise-level IT compliance via leading industry partners CyberArk and Hashicorp.

What about the future? What’s exciting about what’s next?

We’re already hard at work on WorkFusion’s next big industry-first innovation: Automation Cloud. It’s the cloud-based version of our flagship product, SPA. Just like Amazon Web Services lets customers use computing power elastically and on-demand, Automation Cloud will let customers use work productivity elastically and on-demand. Because it’s cloud-based, it’s going to be much easier to set up. You will also be able to leverage the bot intelligence generated by the entire WorkFusion user community through shared machine learning data, saving lots of time and developing effort.

Can’t wait to hear more. When can we look forward to that?

Stay tuned for a release towards the end of the year!

Get the full scoop from our leaders on the on-demand update webinar, “the state of Intelligent Automation and what’s new in WorkFusion Intelligent Automation 2017 Sunbird.”

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Faster, simpler, more secure: How our customers inspired Intelligent Automation 2017 Sunbird Update was originally published in WorkFusion on Medium, where people are continuing the conversation by highlighting and responding to this story.

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